Deutsche Post DHL Group

Junior Product Manager eConnect

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent the world over. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

DHL eCommerce Solutions is one of the divisions of DHL, dedicated to both domestic and international parcel delivery, through our cutting-edge cross-border products. We are looking for a Junior Product Manager eConnectto join our international team, to manage eCOnnect in DHL eCommerce Solutions

Position Location: Poland (Flexible within EU)

JOB PURPOSE

·       Manage, analyse and develop eConnect – the European portfolio of customer-facing tools for business customers of DHL Parcel Connect

YOUR TASKS

Your main responsibilities would be (but aren’t limited to):

• Gather features and requirements via customer projects, data review or interviews
• Working closely with the Requirement Manager to support best possible backlog work, feature prioritization and stakeholder communication/alignment
• Develop go-to-market, training and internal materials to clearly describe the features, benefits and processes for different stakeholder groups
• Conduct demos, trainings and knowledge sessions to win customer volumes on the eConnect platform
• Actively manage and develop the eConnect Partner (3PV) integrations to scale the product offering to business customers via software partners.
• Development of DHL Parcel Connect & Return Connect product offering in special projects and assignments

WHAT YOU BRING

• Bachelor or master in business administration, engineering, information technology or similar
• Preferably background in product management, customer facing IT, eCommerce, logistics or the like
• Candidates with knowledge of logistics products and processes preferred
• High passion for making customers satisfied and developing a pan-European DHL product platform
• Ability to transform customer needs into features/tool implementations
• Strong focus of customer journey and user experience in online environment
• Experience in agile and non-agile development setups
• Very good English business language skills, other languages beneficial
• Good technical interest/understanding of web-bases services, APIs, user interfaces and system-architecture
• Minimum 3-5 years job experience