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DevOps Engineer

With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. All our locations have earned the #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences. 

Digitalization. Simply delivered.
At IT Services, we are passionate about AI technology. Our Shipping : DCG DCS team is continuously expanding. No matter your level of DevOps Engineer proficiency, you can always grow within our diverse environment.

#DHL #DHLITServices #GreatPlace

Grow together
As a core member of our US-shift DevOps team, you will drive high-impact projects designed to streamline software delivery, optimize operational efficiency, and fortify system reliability. This hybrid role is for a professional proficient in both strategic Consultancy and hands-on GXS AI Development, serving as a primary stakeholder liaison for our US Business IT Team. You will be responsible for translating complex US business requirements into technical execution while managing timelines and GXS AI Development. This role offers a unique opportunity to partner with cross-functional stakeholders to facilitate seamless continuous delivery. We champion a high-velocity, agile environment built on teamwork and automation. If you are passionate about technical excellence, join us in leading the DevOps revolution within the DCG DCS team.

Key Responsibilities Include:

1. End-to-End Project Ownership: Drive the full project lifecycle from inception to deployment, ensuring all deliverables meet rigorous quality standards and are completed within established timelines.
2. Stakeholder Management & Governance: Facilitate recurring engagements with US-based stakeholders to provide comprehensive status reporting, lead prioritization discussions, and proactively mitigate project risks.
3. Requirements Gathering & Technical Translation: Lead the gathering of complex business needs and translate them into detailed technical specifications and functional design.
4. Advanced GXS AI Development: Lead the design, development, and integration of GXS AI solutions to meet enterprise integration requirements.
5. Quality Assurance & Validation: Design and execute comprehensive test strategies, encompassing Unit Testing, System Integration Testing (SIT), User Acceptance Testing (UAT), and Regression Testing to ensure system integrity.
6. DevOps & Release Management: Author technical documentation and prepare robust development packages to facilitate seamless, secure, and compliant transitions into the Production environment.
   
   Ready to embark on the journey? Here’s what we are looking for:
   
   

• Education: Bachelor’s Degree in Computer Science, Information Technology, or a related technical field.
• Experience: Minimum 5 years of experience as a Technical Consultant or Business Analyst, with a strong background in DevOps methodologies.
• Specialized Expertise: Expert-level proficiency in OpenText/GXS Application Integrator (AI) and advanced knowledge of EDI standards (X12, EDIFACT), XML, and JSON.
• Technical Stack: Hands-on experience with Oracle Database and a proven track record in Observability (Splunk) and CI/CD orchestration (Jenkins or GitHub Actions).
• Collaboration: Exceptional stakeholder management and communication skills, with the ability to bridge the gap between business requirements and technical execution.
• Shift Requirement: Fully committed to a permanent US Business Hours shift to ensure real-time synergy with US-based Business IT teams.
• Bonus Skills: Experience with Altova MapForce, Software AG webMethods, and a foundational understanding of Generative AI (GenAI) concepts.

You are able to work independently prioritize and organize your tasks under time and workload pressure. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful.

An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Outpatient (unlimited) and inpatient medical coverage for employees.
• Personalized flexi benefit plan for you and your family.
• Choose any day off from earned public holidays, including Saturdays and ad-hoc holidays to spend with your loved ones.
• Modern offices with free parking space.

Great Team
Hi, my name is Deepa Krishnan and I’m a team manager. I started my career at DHL IT Services back in 2014, when I took a role as Project Manager in the Integration – IBB team. Gaining more hands-on experience with logistic business has always fascinated me, so I moved to the DCG team. From there, I moved fast through the company ladder and soon landed to Senior Project Manager role. In 2018, I moved to a management role, being Team Manager of DCG Customer Integration. Together with the strong support of a multinational & diverse team, we are working on our common ambition – technology. Looking forward to having you onboard!

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.